We are seeking a dynamic, customer service oriented and highly organized individual to join our team as a Resident Services Coordinator to work at a beautiful community in San Diego, CA.
Requirements
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Organize, prepare and distribute monthly property newsletter and events calendar, to include outside marketing and advertising.
- Plan and oversee all resident events; quarterly, monthly and weekly.
- Monitor budget and expenses.
- Monitor activities at events to ensure orderly conduct.
- Promotes positive, proactive resident relations, working to enhance the living experience of the resort.
- Assists and performs Leasing Duties as needed.
- Updates internet and magazine advertising as needed to maximize rental growth.
- Remain current in all competitor functions, pricing and marketing programs in place.
- Assists with all aspects of the Leasing Office as needed.
- Oversees activities and enforces policies and rules regarding use of facilities.
- Operates equipment provided in facilities (e.g. exercise equipment).
- Answers phones to schedule use of facilities.
- Abilities to handle emergency situations for incidents that may occur under your supervision and to notify the appropriate authority or emergency service (911 and property manager).
- Accepts and inputs service requests
- Follows all safety procedures and notifies supervisor of safety hazards and any equipment failure.
Benefits
- Monthly and Performance based incentive bonuses
- Company profit sharing
- Accrues 10 days Paid time off per year
- 10 Paid Holidays and 2 Paid Personal Days per year
- Paid Sick Time
- 401K with employer match
- Medical, Dental, Vision, Employee Assistance Program
- Life Insurance
- Flexible Spending Account, Dependent Care Spending Account
- Rental Discounts
