Associate P/C Customer Service Specialist
Michigan Farm BureauLansing, Michigan, United States
Posted January 2, 2026
45242 - 45242 USD
Full Time
About the Company
Michigan Farm Bureau Insurance is dedicated to serving Michigan's agricultural community and families since 1949. We offer a comprehensive range of insurance products including life, auto, home, farm, business, retirement, and more, with a strong focus on protecting the financial security of our policyholders. Our commitment to honesty, service, and stability has earned us top ratings from industry experts.
Job Description
The Associate P/C Customer Service Specialist will provide exemplary customer experiences to policyholders and agents, addressing inquiries and resolving problems via phone, email, and website. They will develop intermediate knowledge of departmental processing methods and software, and follow department standards for quality service.
Requirements
- High school diploma or equivalent
- 60 wpm keyboarding skills
- 6 months experience in telephone and written communications
- 6 months experience in customer service activities
- Ability to learn new technologies
- 1 year experience in using computers, phones, and software
Benefits
- Flexible work options (remote or in-person)
- Health insurance
- Retirement plan
- Paid time off