Associate P/C Premium Control Specialist

The Associate P/C Premium Control Specialist will provide extraordinary customer experience to policyholders and agents, manage and ensure the accuracy of premium-related financial processes, and follow departmental standards of metrics tracked to ensure quality service.

Requirements

• Maintain advanced knowledge of departmental processing methods, industry standards and regulations, procedures, and Farm Bureau product lines and software.
• Expertly ensure timely and accurate processing of advanced premium control tasks by reviewing, prioritizing, and executing complex, multi-step financial activities.
• Take ownership of complex customer complaints and inquiries escalated by the Associate and standard P/C Premium Control Specialists.

Benefits

• Medical
• Dental
• Vision
• 401K