HR Shared Services Manager
MillerKnollMichigan, United States
Posted December 23, 2025
Full Time
About the Company
MillerKnoll is a global collective of design brands built on the foundation of two icons of modernism: Herman Miller and Knoll. Our portfolio also includes furniture and accessories for commercial and residential spaces from Colebrook Bosson Saunders, DatesWeiser, Design Within Reach, Edelman, Geiger, HAY, HOLLY HUNT, Knoll Textiles, Maharam, Muuto, NaughtOne, and Spinneybeck | FilzFelt. Guided by a shared purpose—design for the good of humankind—we generate insights, pioneer innovations, and champion ideas to help spaces better support how people live, work, and gather today. We reach customers across office, residential, healthcare, and education markets through a network of MillerKnoll dealers, all of whom are highly credentialed, independently owned businesses. In addition, we manage an ever-expanding global retail footprint delivering world-class brick-and-mortar and ecommerce experiences.
Job Description
We are seeking an HR Shared Services Manager to lead and manage a centralized HR Shared Services team, ensuring efficient delivery of high-quality HR services and support to associates, leaders, and HR business partners.
Requirements
- Lead, coach, and develop a team of HR Shared Services professionals.
- Promote a culture of accountability, collaboration, and continuous improvement.
- Manage the delivery of HR services in support of agreed upon service level standards and KPIs.
- Ensure the integrity, confidentiality, and compliance of associate data.
- Collaborate with HR business partners and other departments to resolve complex issues.
- Champion associate self-service initiatives and proactively maintain knowledge base/content.
- Continuously evaluate HR processes and identify areas for automation and standardization.
- Communicate effectively with stakeholders to understand needs and deliver appropriate HR solutions.
- Partner with HR Centers of Excellence to ensure alignment and consistency in HR practices.
- Performs additional responsibilities as requested to achieve business objectives.
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
- Relocation Assistance