Client Onboarding Specialist

MirrorWeb is seeking a Client Onboarding Specialist to own the critical first 90 days of the customer lifecycle, ensuring smooth onboarding and delivering training and setup that enables clients to scale supervision without operational chaos.

Requirements

• 2+ years of experience in SaaS customer onboarding, implementation or technical account management
• Proven ability to manage multiple concurrent projects while maintaining quality and meeting deadlines
• Strong judgment in high-stakes environments where trust matters
• Excellent written and verbal communication skills
• Experience creating and executing implementation plans
• Demonstrated organizational skills with self-discipline and motivation on performance-related targets

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan