Head of Business Operations
MirrorWebAustin, Texas, United States
Posted November 10, 2025
Full Time
About the Company
MirrorWeb provides comprehensive digital content capture, archiving, and monitoring for enterprises, ensuring compliance with regulatory standards across web, email, SMS, instant messaging, and social media. Their MirrorWeb Insight platform offers cloud-based, WORM‑compliant storage that guarantees data sovereignty and legal admissibility. The platform enables real‑time content monitoring, searchable replay of archived communications, and robust record‑keeping for audit and litigation readiness. MirrorWeb’s technology stands out for its unrivaled capture breadth, immutable storage architecture, and seamless integration into existing compliance workflows. This makes them a trusted partner for organizations seeking reliable digital preservation and evidence management.
Job Description
The Head of Business Operations will serve as a strategic partner to the COO, driving operational excellence across MirrorWeb through systematic execution of our OKR framework, optimization of business processes, and management of our technology infrastructure.
Requirements
- 7+ years of progressive experience in business operations, strategy, or management consulting
- 3+ years in a leadership role with demonstrated ability to drive change
- Proven track record of implementing and managing OKR or similar goal-setting frameworks
- Experience building dashboards and reporting systems using modern BI tools
- Strong background in process improvement and operational excellence
- Experience managing SaaS portfolios and vendor relationships
Benefits
- Competitive salary
- Benefits package
- Stock options
- Generous parental leave
- Relocation assistance
- 401k matching