Field Collections & Recovery Team Leader
Mission Consultancy ServicesSelangor, Malaysia
Posted March 4, 2026
Full Time
About the Company
Mission Consultancy Services Malaysia Sdn Bhd is a Kuala Lumpur-based IT consultancy that specializes in recruiting high-quality IT professionals for businesses across Malaysia. Leveraging its MSC Pioneer status and deep industry expertise, the firm partners with internal recruiters to streamline talent acquisition and deliver tailored staffing solutions. By combining rigorous vetting processes with a robust network of skilled candidates, Mission Consultancy Services ensures that clients gain access to the right talent to support their digital transformation goals. The company’s commitment to quality, client-centric service, and its pioneering recognition set it apart in the competitive IT staffing market.
Job Description
We are looking for skilled Field Collections & Recovery Team Leaders to join our team. The role involves managing recovery and collection activities, leading field recovery agents, coordinating external collection agencies, and ensuring all activities comply with regulatory requirements.
Requirements
- Minimum 3–5 years of experience as a Recovery or Field Collection Team Leader
- Experience managing consumer collections
- Strong ability to manage team members, including coaching and conducting meetings
- Experience in Banking, Telecommunications, or E-commerce debt collection
- Diploma or Degree holder
- Good knowledge of collections regulations and the Fair Debt Collection Act
Benefits
- Competitive salary
- Good working environment
- Opportunities for growth and development