Représentant (e) Service à la clientèle - Customer Service Representative
Mobilia CanadaQuebec, Canada
Posted May 12, 2025
Full Time
About the Company
Mobilia, founded in Montreal in 1966 by Hans Kau, is a family‑run home‑furnishing retailer with eight locations across Quebec and Ontario. The company specializes in contemporary furniture, including Canada’s first range of leather pieces, and is known for delivering exceptional value through a superior balance of quality, price, and style. Mobilia encourages customers to draw inspiration from the world around them, helping them create personalized living spaces that reflect their own vision. With a focus on customer‑centric design and a commitment to craftsmanship, Mobilia offers a dynamic work environment for professionals who value creativity, teamwork, and a legacy of innovation.
Job Description
Mobilia is currently looking for creative, driven, and solution-oriented candidates to fill an After-Sales Service Agent position. The Customer Service Agent will be a customer advocate, representing Mobilia’s values and practices while ensuring an exceptional service and prompt, mutually advantageous resolutions to customer issues.
Requirements
- Effective quality control management
- Management of customer files
- Claims from suppliers
- Suggesting effective and timely solutions to customers
- Maintaining a high level of product knowledge
- Data entry and following up on customer files
