(Temps plein) Représentant du service à la clientèle // (Full Time) Customer Service Representative
Turning Point Brands CanadaLaval (administrative region), Quebec, Canada
Posted October 17, 2025
Full Time
About the Company
Turning Point Brands Canada is a leading marketing and distribution company serving over 20,000 retail stores across Canada. With a diverse portfolio encompassing fast-moving goods, beer and wine accessories, trendy food and snacks, seasonal items, sports licensing, and apparel, the company focuses on adding innovative products to meet Canadian consumers' evolving needs. Key services include brand management, sales and distribution, in-store promotions, direct-to-consumer sales, marketing consulting, and flagship retail.
Job Description
Turning Point Brands Canada is seeking a Customer Service Representative to join their team. The company is focused on scaling its Zig-Zag brand in the Canadian market with a team of highly skilled professionals. The role involves handling both D2C and B2B customer inquiries, providing solutions, and maintaining accurate records. The company is fast-growing and offers opportunities for rapid advancement.
Requirements
- Minimum 1–2 years of experience in customer service, ideally in an e-commerce or wholesale environment.
- Strong written and verbal communication skills.
- Proficient with email communication tools and customer support systems.
- Excellent attention to detail and problem-solving skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in English and French.
