ModMed is hiring a driven RCM Client Success Operations Project Manager to join our positive, passionate, and high-performing RCM Client Success Operations team focused on refining CS Operations and internal CS Resource Documents.
Requirements
- Bachelor’s Degree in Healthcare, ManagementInformation Systems, Business Administration
- 5+ years in Client Success Operations with EHR/PM systems, or related experience, minimum of 2 years required
- Experience in working within CRM tools, Salesforce a plus
- A proven ability to give constructive feedback.
- Knowledge of end-to-end revenue cycle.
- Comfortable in navigating ambiguity.
- Maintains a proactive communication approach, experienced in managing cross-functional initiatives, fostering accountability, and meeting deadlines.
- Project Management experience preferred;PMP certification, Six Sigma Green Belt, or other Process Improvement certification is preferred.
- Strong working knowledge of Salesforce, ChurnZero, and PowerBi.
Benefits
- Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
- Annual wellness allowance to support your well-being and productivity
- Earned, casual, and sick leaves to maintain a healthy work-life balance
- Bereavement leave for difficult times and extended medical leave options
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
- Comprehensive medical, dental, and vision benefits
- 401(k) with 50% matching contribution each payday of up to 6% of your compensation
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
