CityBee Latvia Customer Support Specialist (Full time)

Modus Mobility seeks a Customer Support Specialist to provide exceptional support to customers via email, chat, phone, and other channels, and advocate for the best interests of customers.

Requirements

• Proven experience in a customer-facing position
• A strong customer-first mindset and a proactive approach to problem-solving
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Fluency in Latvian and working knowledge of English (Russian is a plus)
• A positive, solution-oriented attitude

Benefits

• Private health insurance
• Personal accident coverage
• Dog-friendly office space
• Snacks in the kitchen
• Fun regular events
• Flexible work arrangements
• Opportunity for career growth