Call Center Representative - Bilingual
Monogram HealthBrentwood, Tennessee, United States
Posted December 29, 2025
Full Time
About the Company
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions.
Job Description
The Call Center Representative - Bilingual is the first point of contact for patients and is responsible for educating them about existing benefits of their healthcare plan and encouraging enrollment into Monogram Health's program.
Requirements
- Conducts a high volume of outbound calls to prospective patients and receives inbound calls from patients and providers
- Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment
- Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits
Benefits
- Comprehensive medical, dental, vision and life insurance
- Flexible paid leave and vacation policy
- 401(k) plan with matching contributions