Sr Director Workforce Management
Monogram HealthTempe, Arizona, United States
Posted January 8, 2026
Full Time
About the Company
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions.
Job Description
The Sr. Director of Workforce Management is a strategic leadership role responsible for overseeing and optimizing the allocation, utilization, and performance of resources for Monogram Health’s call center.
Requirements
- Workforce Strategy and Oversight
- Dialer Optimization & Technology Integration
- Forecasting & Staffing
- Workforce Real-Time Management & Analytics
- Campaign Management
- SLA Assumptions
Benefits
- Comprehensive Benefits
- Financial & Retirement Support
- Time Off & Leave
- Wellness & Growth
