Client Service Specialist
Moody'sManchester, England, United Kingdom
Posted October 29, 2025
Full Time
About the Company
In a world shaped by increasingly interconnected risks, Moody’s helps customers develop a holistic view of these risks to advance their business and act decisively. With a rich history of expertise in global markets and a diverse workforce in more than 40 countries, Moody’s unites the brightest minds to turn today’s risks into tomorrow’s opportunities.
Job Description
Moody's is seeking a Client Service Specialist to provide superior customer service on its Moody's Analytics products. The role involves communicating with clients, managing requests, identifying feedback, and supporting new product launches. The company is focused on creating an inclusive environment and advancing AI to transform risk assessment.
Requirements
- 3 years of work experience with technical customer support
- Solid knowledge of API and troubleshooting
- Strong customer service skills and communication
- Analytical skills and problem-solving ability
- Fluency in English and German
- Bachelor’s degree required, concentration in IT or related field
