Associate- Customer Success (Gurugram)
MooveGurgaon, Haryana, India
Posted February 13, 2026
Full Time
About the Company
Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa.
Job Description
Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. We are looking for a highly professional and experienced Associate- Customer Success at Moove. They will be charged with leading the team monitoring, supporting, and resolving driver’s issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.
Requirements
- Bachelor’s Degree in any discipline (MBA preferred but not mandatory)
- 2–5 years of experience in Customer Success / City Operations /Driver Lifecycle Management
- Experience in mobility, fleet, leasing, logistics, or platform ecosystem preferred
- Advanced Excel / Google Sheets (Pivot tables, dashboards, formulas)
- Strong analytical and cohort analysis skills
- MIS reporting expertise
- Basic SQL / BI tools (good to have)
- Strong ownership mindset
- Structured and data-driven decision making
- High accountability
- Stakeholder management capability
- Problem-solving orientation