Team Leader – Customer Support- Mumbai- Off Roll
MooveMumbai, Maharashtra, India
Posted January 5, 2026
Full Time
About the Company
Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa.
Job Description
As a Team Leader – Customer Support at Moove, you will lead a team of 10-15 Customer Success Executives, provide guidance and mentorship, and resolve complex driver escalations. You will also analyze data to drive continuous improvement in customer success processes.
Requirements
- Degree in any discipline
- 3-year experience in customer care/support roles
- Experience in the transportation industry is an added advantage
- Proficient in the use of Microsoft Suites (Excel)
- Ability to manage people
Benefits
- Opportunity to work with a global company with operations in 19 cities across 6 continents
- Chance to be part of a collaborative and positive team environment
- Professional growth and development opportunities