Technical Support Engineer (m/f/d)

We are seeking a skilled and proactive L2 Network Engineer / Technical Support Engineer to join our team in Munich. In this role, you will deliver high-quality post-sales technical support to Moxa Customers, ensuring their engagement with our products.

Requirements

• Bachelor’s degree in Engineering (Networking, Automation, or related field), or equivalent education and experience
• 3 - 4 years of experience in customer support in the IT and networking industry
• Strong troubleshooting skills for hardware, software, and wired/wireless networks
• Customer-oriented mindset with excellent service skills, professionalism, and the ability to manage demanding situations

Benefits

• Fix & performance-oriented pay
• Leisure and health budgets
• Individualized training budget aligned with your goals
• Eco-friendly commuting
• 30 vacation days
• Flexible work arrangements
• Remote options
• Part-time opportunities