Director of Property & Facilities Operations

The Director of Property & Facilities Operations oversees property and facilities operations across all Museum of Ice Cream U.S. sites, ensuring each location meets brand, compliance, and safety standards.

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Construction Management, Operations, or a related field.
• Minimum of 15 years of experience in facilities, property, or operations management within multi-site experiential, hospitality, or retail organizations.
• Facility Management Professional (FMP) certification from IFMA required (or equivalent facilities certification).
• Strong knowledge of building systems, maintenance programs, and compliance regulations.
• Experience managing construction handover and coordinating with contractors, landlords, and internal teams.
• Proven ability to design and scale processes across multiple locations.
• Financial fluency in capital planning, budgeting, and vendor cost control.
• Excellent written and verbal communication skills, with demonstrated experience representing the company professionally with landlords, regulators, vendors, and internal stakeholders.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance