Vice President, Claims
Mutual of EnumclawWashington, United States
Posted January 30, 2026
Full Time
About the Company
Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington’s Best Company to Work For for the 13th consecutive year.
Job Description
The Vice President of Claims is responsible for leading the claims department in delivering a superior and valuable claims experience. This role involves formulating and executing strategic priorities, operational objectives, and performance metrics for claims management.
Requirements
- 10+ years of relevant Property/Casualty experience in a claims management or leadership role
- Bachelor’s degree in insurance, Business Administration, or an associated field
- AIC, CPCU, and other insurance industry designation(s) or certification(s)
- Excellent communication skills, both verbal and written
- Strong business acumen, analytical, and decision-making skills
- Proven leadership and team management experience
- Proficiency with advanced claims technology, data analytics, and digital tools
- Strong focus on customer satisfaction and enhancing the customer experience
- Experience with change management and leading organizational transformation projects
- Knowledge of risk management practices related to claims handling
- Experience managing relationships with third-party vendors and service providers
- Commitment to continuous improvement and staying updated with industry trends and best practices
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance