IT Support Analyst (on-site)
Nanosoft ConsultingRaleigh, North Carolina, United States
Posted March 4, 2026
Full Time
About the Company
Nanosoft Consulting is an independent multi-cloud services firm that partners with enterprises to design, migrate, and optimize cloud solutions across leading platforms such as AWS, Azure, and Google Cloud. By focusing on end-to-end cloud transformation—strategy, architecture, migration, and operations—they deliver measurable business value and accelerate digital growth. Their independent status and deep expertise in multi-cloud enable clients to avoid vendor lock-in while maximizing agility and cost efficiency. Nanosoft combines industry-specific best practices with a customer-centric approach, ensuring reliable, secure, and scalable cloud foundations for future expansion.
Job Description
IT Support Analyst role providing first-level support to users in a Microsoft Windows environment, including password resets, troubleshooting, and asset tracking.
Requirements
- Ability to analyze and assess client needs to develop effective and appropriate solutions
- Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action
- Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients