User Support Analyst II (on-site)
Nanosoft ConsultingRaleigh, North Carolina, United States
Posted March 4, 2026
Contract / Temporary
About the Company
Nanosoft Consulting is an independent multi-cloud services firm that partners with enterprises to design, migrate, and optimize cloud solutions across leading platforms such as AWS, Azure, and Google Cloud. By focusing on end-to-end cloud transformation—strategy, architecture, migration, and operations—they deliver measurable business value and accelerate digital growth. Their independent status and deep expertise in multi-cloud enable clients to avoid vendor lock-in while maximizing agility and cost efficiency. Nanosoft combines industry-specific best practices with a customer-centric approach, ensuring reliable, secure, and scalable cloud foundations for future expansion.
Job Description
The User Support Analyst II is a 1 year contract position requiring specialized knowledge and experience in desktop maintenance, networking, and troubleshooting.
Requirements
- Resolve routine and non-routine hardware and software problems with technical resources
- Adhere to state security standards to protect PCs and network environment
- Image devices in accordance with DEQ and DIT policies
- Provide accurate information to users on IT products and services
- Assist with day-to-day IT operations
- Communicate with other technical resources