Dispatcher/ Call Taker

The Dispatcher/Call Taker provides essential services to healthcare facilities and patients, coordinating ambulance services, processing requests, and assisting with dispatching personnel. Responsibilities include customer service, data entry, documentation, and communication. The role requires maintaining a calm and professional demeanor.

Requirements

• Must be at least 18 years of age
• High school diploma or general education degree (GED)
• Working knowledge of medical terminology
• Proficient computer skills (i.e. Microsoft Word and Excel)
• Able to type at least 40 wpm
• Demonstrate knowledge of local geography
• Demonstrate knowledge of local county policies and protocols
• Willingness to work weekends, various shifts, and holidays
• Bilingual in English and Spanish