Bilingual Customer Support Representative

Job Details

About Ndax Canada Inc.

Founded in 2017 in Calgary, Alberta, Ndax has grown to become one of Canada’s most advanced and regulated cryptocurrency trading platforms, operating as both an Investment Dealer and a Marketplace. It is designed to meet the needs of both individual traders and institutions. With a strong focus on accessibility and innovation, Ndax offers a comprehensive suite of tools and services tailored to a wide range of users—from beginners seeking a simple, intuitive interface to experienced traders requiring advanced charting tools and diverse order types. Users can trade over 60 cryptocurrencies, including major coins and a wide selection of altcoins, all paired with Canadian dollars, providing an extensive asset selection that suits any trading strategy. Ndax offers low trading fees and free deposits in both Canadian dollars and crypto, with convenient funding options like Interac e-Transfer and wire transfers. Its unique “dust converter” lets users turn small leftover balances into Bitcoin Satoshis. Ndax also features Canada’s largest selection of stakable assets, allowing users to earn rewards on over 12 cryptocurrencies. Additional offerings include automated purchases, OTC trading, liquidity solutions, and white-label platforms for institutional partners. Security and regulatory compliance are central to Ndax’s operations. As a fully regulated entity under Canadian law and a member of the Canadian Investment Regulatory Organization (CIRO), Ndax adheres to the highest standards of transparency, security, and legal compliance. Its integration with Canadian banks ensures fast and reliable transactions, reinforcing its position as a trusted, secure, and compliant platform in Canada’s evolving cryptocurrency landscape. Ndax has been recognized as one of Canada’s Best Workplaces by Great Place to Work®.