資訊客服專員

We are seeking a customer service officer who enjoys interacting with people to ensure customer service functions are running smoothly and continuously improve them. Responsibilities include answering customer service hotline calls, providing online guidance or troubleshooting system issues, and conducting remote investigations. We offer comprehensive training, transparent promotion channels, and various employee benefits.

Requirements

• Ensure customer service functions are running smoothly and continuously improve them.
• Answer customer service hotline calls.
• Provide online guidance or troubleshoot system issues.
• Conduct remote investigations and troubleshoot system issues.

Benefits

• Exceeds statutory standards of employee happiness leave.
• Night shift allowance for night shift customer service staff.
• Employee travel assistance.
• Regular annual health checkups.