As a Medical Assistant, you will schedule and coordinate patient care for patients in the Medication Assisted Treatment (MAT), Telepsychiatry, and Social Determinants of Health (SDoH) programs. You will obtain required authorization and eligibility information for patients referring to behavioral health programs.
Requirements
- Secures and communicates patients referrals and authorizations to providers
- Schedules and communicates appointment information to patients and/or families
- Follows up with patients and providers to ensure appointments were kept
- Obtains and documents the consultation and progress reports from providers, radiologists, and other medical professionals in patient medical records
- Provides MAT pre-intake assessments to determine appropriate fit for the program
- Documents MAT group attendance, random urinary drug screens, and film/pill counts
- Completes SDoH assessments, referrals, and linkages and track information/outcomes in patient medical records
- Follows Telepsychiatry for primary care site policy/procedures and coordinate on-site patient care with telepsychiatry providers at other sites
- Documents all actions taken in patient medical records in accordance with current clinic, DHS, and health plan regulations/guidelines
- Communicates with patients in person, by telephone, and/or by mail
- Acts as liaison between patients, clinic/providers, specialty care providers, health plans/funding sources, and community resources
- Attends staff and other required meetings and training courses
- Verifies insurance eligibilities, submits treatment authorizations, and provides coverage for front office staff, as needed
- Participates in quality improvement activities
- Documents all care coordination, services, and/or patient education in medical records
- Initiates and processes incident reports according to documentation guidelines
- Prioritizes activities according to intensity, need, and required follow-up
- Provides accurate and timely reports to supervisor and site staff, as needed
- Responds promptly and with caring actions to patients and employees
- Maintains professional working relationships with all levels of staff, clients, and the public
- Cooperate in accomplishing department goals and objectives
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
