Customer Service Teamleider, De Lier
Neova GroupSouth Holland, Netherlands
Posted June 25, 2025
Full Time
About the Company
Kekkilä-BVB is the European leader in the horticulture sector and provides products and services for professional glasshouse growers, retail, consumers, and landscape architects in over 100 countries worldwide.
Job Description
Kekkilä-BVB is seeking a Customer Service Team Leader for their international customer service team in De Lier, Netherlands. The team leader will coordinate and direct the daily work of the global customer service team, optimize customer service processes, and participate in and support daily customer service activities.
Requirements
- Experience with international export activities, logistics, document processing, and customer service
- Experience with the use of ERP and/or CRM systems
- General knowledge of the international trade and logistics sector
- Customer-oriented and able to provide exceptional support to both internal and external stakeholders
Benefits
- Premium-free pension
- 24 vacation days
- 8% vacation allowance (paid in May and November)
- Hybrid working
- Possible participation in the Silveren Kruis or DSW health insurance collective
- Possible participation in a WIA-gaps insurance
- Free fruit at work
- Discounted sports
- A bonus scheme based on our company (and individual) goals
