Junior Technical Support Engineer with German

We are looking for a Junior Technical Support Engineer to join our team. As a frontline support engineer, you will provide technical assistance and help to quickly and effectively resolve customer issues. You will work alongside other highly skilled professionals, gain knowledge, and benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements

• Provide technical assistance and resolve customer issues
• Speak with customers to resolve issues
• Demonstrate deep subject matter expertise in our core technologies
• Provide friendly and effective technical support to customers
• Actively listen to customers and take ownership of each assigned incident
• Collaborate with customers to determine the severity and priority of each issue
• Focus on root cause correction and create and update knowledge base articles

Benefits

• Access to trainings and certifications
• Bonuses and aids
• Socializing activities
• Attractive compensation