
Netomi is an agent-centric CX platform backed by AI visionaries, trusted by Fortune 50 brands. It offers a full-stack, omnichannel solution that automates customer interactions across various channels, ensuring security and compliance with pre-built integrations and generative AI. Netomi empowers businesses to build, govern, and optimize workflows without engineering support, transforming CX into a competitive advantage.
Netomi is seeking an AI Automation Engineer to build automated systems for evaluating and enhancing conversational AI models. This role involves integrating LLMs into automated testing frameworks, defining quality metrics, implementing monitoring dashboards, and collaborating with cross-functional teams to ensure the reliability and safety of AI systems.
Netomi is an agent-centric CX platform backed by AI visionaries, trusted by Fortune 50 brands. It offers a full-stack, omnichannel solution that automates customer interactions across various channels, ensuring security and compliance with pre-built integrations and generative AI. Netomi empowers businesses to build, govern, and optimize workflows without engineering support, transforming CX into a competitive advantage.