Netomi offers an agent-centric customer experience platform that unifies chat, voice, email, and messaging into a single, full-stack solution. Its runtime-reasoning agents operate in autopilot or co-pilot mode, planning, acting, and continuously optimizing interactions while integrating seamlessly with major desks, CRMs, and custom systems through open MCP gateways and A2A links. A certified generative-AI layer guarantees security, compliance, and brand consistency, while outcome-guided playbooks and a no-code studio let business teams build and refine workflows without engineering support. By anticipating customer needs and resolving issues before they arise, Netomi transforms CX from a cost center into a proactive, competitive advantage for enterprises.
Open Positions
Head of QA
10+ yrs software quality exp. 3+ yrs QA leadership. Experience with AI/ML & cloud platforms. Strong automation/security skills
Senior Implementation Consultant (Night Shift)
5-6 years exp. in project mgmt. 2+ yrs SaaS exp. Solid communication & analytical skills
SDE III - Backend
5+ years of backend development experience, strong expertise in Java and Spring Boot, experience with relational databases, and a solid understanding of distributed systems and microservices architecture
SDE I (Frontend)
1-3 years experience in JS/TS development, proficiency in Vue.js and NodeJS. Bachelor’s degree in Computer Science or related field
SDET III – Generative AI QA
7-9 yrs QA automation exp with Python/Java. Hands-on experience with Selenium/Playwright/Jenkins. Knowledge of SQL/Cloud platforms
Devops Engineer - II
2+ years of experience with cloud technologies, strong background in Linux, strong programming skills in Perl/Python, and excellent communication skills
Lead UX Designer
7+ years of UX experience, 4+ years in B2B SaaS products, strong design skills and communication
Technical Customer Success Manager
6+ years of experience in Technical Customer Success or Technical Account Management, strong technical knowledge, and relevant consulting and project management experience
Software Engineer In Test II
Bachelor in Computer Science or related Engineering field with 4-6 years of relevant experience. Passion for Manual & Automation Testing, Test Planning, Test Cases, Preparation, and Execution. Excellent written and verbal communication
AI Automation Engineer
2-5 years Python development experience. Experience with LLMs and MLOps. Deep understanding of AI deployment pipelines
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