Lead UX Designer
NetomiIndia
Posted February 11, 2025
Full Time
About the Company
Netomi leverages AI to scale up customer service quality while driving down costs for companies.
Job Description
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. The company is seeking a Lead UX Designer to shape the design direction for cutting edge AI centric features and create a world class product.
Requirements
- 7+ years of relevant experience working as a UX designer
- 4+ years of experience in B2B SaaS products/platforms and complex enterprise platforms
- Hands on and proficient in interaction design, user testing, and user research techniques
- Strong attention to detail, data-driven, and ability to communicate effectively with product managers and engineers
- Strong command of the English language, strong sketching skills, and intimate familiarity with latest user-centred design trends and methodologies
Benefits
- Make a direct impact in solving top challenges businesses face today
- Collaborate with Product, Engineering and Customer Success teams to build a leading-edge experience for customers
- Act as a UX mentor and guide to current and future UX designers