SDET III – Generative AI QA
NetomiGurgaon, Haryana, India
Posted August 19, 2025
Full Time
About the Company
Netomi is an agent-centric CX platform backed by AI visionaries, trusted by Fortune 50 brands. It offers a full-stack, omnichannel solution that automates customer interactions across various channels, ensuring security and compliance with pre-built integrations and generative AI. Netomi empowers businesses to build, govern, and optimize workflows without engineering support, transforming CX into a competitive advantage.
Job Description
Netomi is a leading AI platform for enterprise customer experience, offering no-code automation capabilities across the customer journey. They are seeking a Senior SDET with expertise in Generative AI testing to lead the development of cutting-edge automation frameworks for AI/ML-powered applications. The role involves design, maintenance, and integration of tests into CI/CD pipelines to ensure reliability, safety, and scalability.
Requirements
- 7–9 years in QA automation with strong Python/Java proficiency.
- Hands-on experience with Selenium, Playwright, REST Assured, and CI/CD tools (Jenkins, Docker).
- Solid understanding of SQL/NoSQL databases and cloud platforms (AWS/GCP).
- Exposure to performance testing (JMeter, K6) and scalable test frameworks.
- Experience with LLM testing (prompt engineering, output validation, rubric-based grading).
- Familiarity with OpenAI APIs, HuggingFace, or LangChain.
- Knowledge of synthetic test data generation for edge-case scenarios.
- Autonomy – Thrive in fast-paced, AI-driven environments with minimal supervision.
- Analytical Mindset – Debug complex failures in probabilistic AI systems.
- Communication – Explain technical trade-offs to non-technical stakeholders.
