Solution Support Representative
NetsmartOverland Park, Kansas, United States
Posted December 9, 2025
Full Time
About the Company
Netsmart is an equal opportunity workplace and is an affirmative action employer.
Job Description
Provide initial case resolution and routing of incoming support calls, provide first point of contact support for clients, and collaborate with internal and external stakeholders to resolve client issues.
Requirements
- Associate degree or equivalent relevant work experience
- At least 1 year of customer service experience
- Healthcare solution support experience
- Healthcare clinical workflow experience
- Strong documentation and data gathering skills