Solution Support Representative
NetsmartSouth Carolina, United States
Posted November 18, 2025
Full Time
About the Company
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals.
Job Description
Provide initial case resolution and routing of incoming support calls, and diagnose and resolve client questions or problems.
Requirements
- Associate degree or equivalent relevant work experience
- At least 1 year of customer service experience
- Healthcare solution support experience
- Healthcare clinical workflow experience
- Strong documentation and data gathering skills