Client Service Representative
New Hope Veterinary HospitalPennsylvania, United States
Posted October 21, 2025
Full Time
About the Company
New Hope Veterinary Hospital is a full-service veterinary clinic dedicated to providing comprehensive care for pets. With a team of experienced veterinarians and a commitment to advanced medical technologies, the hospital offers a wide range of services including preventative care, surgical procedures, and specialized treatments for both dogs and cats. New Hope's patient-centered approach ensures that each pet receives personalized attention and exceptional care.
Job Description
New Hope Veterinary Hospital is seeking a full-time Client Service Representative to join their veterinary team. This role focuses on providing excellent customer service to pet owners, managing front desk operations, and bridging communication between pet owners and veterinary staff. The ideal candidate is compassionate, patient, and professional, dedicated to providing the best possible care.
Requirements
- Deliver exceptional customer service to pet owners.
- Schedule and confirm appointments.
- Maintain a clean and orderly front office area.
- Prioritize tasks and handle stressful situations.
- Ability to work in a fast-paced environment.
- High volume of communication skills.
Benefits
- Paid time-off
- Medical, Vision and Dental Insurance
- Employee Assistance Program
- Progyny-Fertility and Family Building Support
- LGBTQIA+ support
- Sword Digital Musculoskeletal & Physical Therapy Program
- Referral Bonus Program
- DailyPay on Demand
- Employee Discounts
