Collection Supervisor responsible for supervising staff in blood collections at fixed and mobile sites, ensuring compliance with SOPs, and promoting a positive image of CBC to the community.
Requirements
- Supervises blood collections at fixed/mobile sites
- Trained on all tasks required of Donor Care Technicians I, II, III, IV & V (as applicable)
- Reviews QC documentation
- Ensures staff compliance with SOPs
- Determines job assignments, breaks and mealtimes for staff
- Coordinates with mobile chairperson and volunteers
- Handles or seeks help for emergencies that occur
- Ensures compliance with CBC safety policies and procedures
- Maintains confidentiality of personal information regarding donors and staff
- Responds to staffing problems, donor/staff complaints, and counsels donors and staff as needed
- Provides written evaluation of staff in regard to performance and compliance with SOPs
- Promotes customer service and a positive image of CBC to the community
- Maintains prompt and regular attendance
- Responsible for responding to temperature/humidity alarms (as applicable)
- Responsible for maintaining and reconciling monthly equipment inventory (as applicable)
Benefits
- Paid time off
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid holidays
