Donor Relations Associate/Customer Service Representative

This position involves providing administrative and customer support for blood bank recruitment and donor relations. The role includes coordinating communications between donors, donors and blood center staff, managing donor data, and assisting with special event coverage. It requires strong organizational, communication, and problem-solving skills.

Requirements

• Coordinate communications between sponsors, coordinators, donors, and Account Managers.
• Create and provide promotional materials to Account Managers.
• Maintain accurate records and computer data entry.
• Resolve donor inquiries and ensure donor information confidentiality.
• Recruit blood donors at off-site events.

Benefits

• Competitive salary