ServiceNow Business Process Architect FSO

NewRocket is seeking a Business Process Architect for its India team, focused on serving enterprise clients with their AI-first ServiceNow solutions. The role involves leading and mentoring a team in capturing customer business processes, defining requirements, and building effective ServiceNow implementations. The company emphasizes AI-driven solutions and focuses on delivering lasting business value to clients.

Requirements

• Experience with SN FSO module
• Strong knowledge of business process architecture principles for cloud-based platforms
• Strong interpersonal, organization, facilitation, and presentation skills
• Strong written and verbal communication skills
• Ability to assess and mitigate risk
• Effective facilitation, coaching and mentoring skills
• Strong problem-solving skills
• Comfortable working in a matrixed organization
• Strong relationship management skills
• Ability to lead a group of teams located across multiple time zones