Healthcare Software Support Representative - P+ (Remote - United States)

We are a leader in specialty healthcare technology solutions, committed to hiring and retaining talent through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

Requirements

• 1 year of experience in a software troubleshooting role with customers
• Excellent technical skills, including basic computer skills
• Strong interpersonal, written, and verbal communication skills
• Demonstrated ability to constructively work within a team environment
• Proficient skills in using the Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, and Word)
• Excellent customer service skills
• Ability to type at a rate of 30 WPM, with 90% accuracy

Benefits

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Paid Time Off & Holidays
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Nextech Luminary Peer Recognition Program
• Wellness Programs
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment