Care Engineer
Nokia GlobalIndia
Posted December 16, 2025
Full Time
About the Company
Nokia is a global leader in connectivity for the AI era, advancing connectivity to secure a brighter world.
Job Description
Provide Tier 2/3 technical support for packet core network solutions, diagnose and resolve network faults, performance issues, and service disruptions, and serve as a primary technical point of contact for customer support requests.
Requirements
- Plan and execute technical tasks requiring specialist skills in own professional area
- Identifies and solves technical problems
- Shares knowledge in own professional area
- Support customers' regions– APAC & India, MEA & Europe, NAM
- Experience with troubleshooting tools, Trace & log file analysis tools, and with measuring equipment