Service Desk Coordinator

As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects.

Requirements

• Prepare and issue precise quotations for remedial work and Small Works projects
• Collaborate with service desk staff, technicians, project managers, and Small Works teams to gather all necessary details for quoting
• Calculate material, labour, and subcontractor costs using internal and external pricing sources
• Support procurement activities by ordering materials and coordinating with suppliers and subcontractors
• Maintain an organised database of quotations, approvals, and revisions
• Serve as a key point of contact for customers regarding quotations, estimates, and job status
• Generate reports on quoted vs. approved jobs, profitability, and completion timelines
• Ensure all quotations and procurement activities align with company policies, safety regulations, and industry standards

Benefits

• Competitive market salary
• Excellent benefits package
• Opportunities for progression throughout the company