We are looking for a customer-focused End-User Support professional who enjoys helping users, solving technical issues, and delivering high-quality service. This role combines Service Desk activities with on-site workstation support.
Requirements
- Degree in IT or relevant experience in a similar environment
- Strong communication skills
- Customer- and solution-oriented
- Team player and enjoy collaborating with others
- Autonomous and proactive
- Knowledge of ITC (network, software, infrastructure...)
- Proficiency in O365 tools (Word, Excel, Outlook, Teams, OneDrive,...)
- Experience with Windows client systems (8, 10, 11) in an Active Directory enterprise environment (DNS, DHCP, File Service, Print Service)
- Experience with Windows Server 2012 R2, 2016, 2019 and support tools (such as HP Service Manager) is a plus
- Hands-on knowledge of Audio-Visual and Collaboration equipment is considered an asset for supporting meeting rooms and hybrid-work environments
- Flexibility – potential on-call duty (24/7)
- Fluent in Dutch AND French – English is a plus
Benefits
- Long-term opportunity to work as an external consultant/freelancer
- Competitive and comprehensive package
- Personalized career guidance to support your growth
- Numerous training & certification opportunities
- Friendly, dynamic, and innovation-driven work environment
- Fun moments – food trucks, BBQs, after-work events, family day!