We are seeking an experienced and ambitious Applications Specialist to help with customer deployments, provide technical problem solving and support, and aid in the sales process. The role will require travel globally supporting our US, EU and UK customer base and operations.
Requirements
- Well versed and conversant in Molecular Biology, Protein Expression and Characterisation
- Bachelor's degree in molecular biology, biochemistry, other natural sciences field, or engineering
- Experience of working in commercial technical support and/or applications development
- Strong interest in engaging with scientists to understand their workflows and challenges
- Good knowledge of laboratory health and safety requirements for safe handling of instrumentation as well as biological and chemical reagents
- Able to build strong relationships with customers and quickly to become a trusted partner
- Excellent attention to detail, for logistical project management, clear communication, and organisational skills
- Must be fluent in English, other European languages are a plus
- Experience using digital business tools including Office365, project management tools and CRM systems
Benefits
- Life insurance
- Private medical insurance and cash plan
- 25 days' annual leave + Bank Holidays
- Enhanced employer's pension contributions
- Enhanced maternity and paternity Leave
- Investment in professional development and learning
- Fresh fruit, tea, coffee, and snacks in the office
- Organised summer events for staff
- Car allowance and travel expenses when traveling for direct customer support standards to an FAS role