Enterprise Support Specialist (Tech support)
NuveiBogota, Bogota, Capital District, Colombia
Posted October 15, 2025
Full Time
About the Company
Nuvei is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in over 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.
Job Description
Nuvei is seeking a tech-savvy Enterprise Support Specialist to advise Premium and Enterprise clients on their products and services. The role involves resolving technical issues, coordinating with internal teams, and contributing to process improvements, working in a hybrid environment. They are seeking an enthusiastic individual comfortable with fast-paced environments and collaboration.
Requirements
- Act as a technical trusted advisor to clients.
- Manage and resolve production-level technical issues.
- Investigate errors and logs, providing actionable insights.
- Translate client requirements into actionable items.
- Support clients across diverse industries.
- Collaborate cross-functionally.
Benefits
- Medical insurance
- Paid Vacation Time
- Paid Sick Time
- Hybrid working environment