Pre-sales Technical Support Service

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. In this position, you will be the member of the customer care department who is the internal contact in nVent Elctrical Connections for the customer and sales representatives in the field; for all processes around quoting, order management, claim management and product information.

Requirements

• Bachelor’s degree or diploma or equivalent work experience, majored in science or engineering preferred.
• Minimum of 3 years in an internal sales or technical support or customer care role within a related industry.
• Strong customer service orientation with excellent communication skills.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Familiarity with ERP systems and CRM tools (Salesforce experience preferred).
• Strong command of Microsoft Office Suite, with advanced Excel skills preferred.

Benefits

• Dynamic global reach with diverse operations around the world
• Commitment to strengthen communities where our employees live and work
• Encourage and support the philanthropic activities of our employees worldwide
• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money