Senior Customer Program Manager, AI and Cloud Platforms

Are you a person who loves to work in a fast-paced and growing organization? Are you interested in enabling organizations to build virtual worlds powered by GPUs? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way graphics are used to solve some of the most complex problems in computer science. We need passionate, hard-working and creative people to help us take on some once-in-a-lifetime opportunities!

Requirements

• Define the strategy and execution plans for successfully integrating complex AI model tech stacks in customer environments
• Translate customer requirements into specific tasks and assign those tasks to relevant functional areas
• Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure
• Clearly and intelligently communicate issue status to the customer and internal (including executive) teams
• Work closely with engineering, product management, and sales teams to resolve technical issues, set correct expectations and keep the scope of the projects on track to successful execution
• Effectively organize and lead complex technical engineering-to-engineering discussions
• Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate
• Regularly communicate program status and key issues to management
• Develop a close working relationship with customer development teams and use creativity to find solutions to their issues

Benefits

• Equity
• Benefits