The Banquet Server provides high-quality food and beverage service at events hosted primarily in the facility’s convention center spaces. This role requires flexibility, professionalism, and strong customer service skills across a wide range of service styles from plated dinners and buffets to cocktail receptions.
Requirements
- Set up banquet rooms and event spaces according to event orders, including linens, china, and service stations
- Prepare and stock service areas with necessary supplies, beverages, and equipment before events begin
- Provide professional, courteous, and attentive food and beverage service to guests during events
- Maintain all event areas and front-of-house staging areas in a tidy and organized manner
- Participate in both the setup and the cleanup of food and beverage service items
- Set up and maintain both food and beverage stations in various locations throughout the building, consistent with Hilliard Center standards of service
- Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met
- Serve plated meals, buffets, cocktail receptions, and/or family-style service as required by the event format
- Maintain cleanliness and organization of service areas throughout the event
- Perform safe work by helping to provide a safe and clean work environment
- Clear tables, refresh beverages, and reset place settings as needed during service
- Follow proper food handling, sanitation, and safety procedures at all times
- Communicate effectively with kitchen staff, supervisors, and fellow servers to ensure smooth service flow
- Respond promptly and politely to guest requests and special dietary needs
- Assist with breakdown and cleanup of event spaces following the conclusion of events
- Safely handle and transport trays, glassware, and equipment
- Adhere to uniform, grooming, and professional appearance standards
- Follow all company policies, alcohol service laws, and event-specific guidelines
Benefits
- 401(k) Savings Plan
- 401(k) matching