The Lead Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction. This is a dynamic, hands-on lead role perfect for someone who thrives in fast-paced environments, loves elevating hospitality, and wants to play a key role in creating memorable moments for every guest.
Requirements
- Supervises the set up, execution, and breakdown of both remote and stationary retail food/bar locations
- Sets up and tends bar as required
- Organizes and delegates tasks to staff before, during, and after Retail & Catering events
- Assists Managers with Bar, Retail, and Catering Inventories
- Must take and pass alcoholic beverage service training
- Reviews assigned banquet staff functions, banquet menus prior to the scheduled event
- Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders
- Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met
- Ensures that changes and further instructions are made in a timely manner
- Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events
- Secure requisitions for those items not available in inventory
- Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen
- Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use
- Conducts random audits during functions to evaluate food and service
- Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met
- Regularly reviews banquet schedule for changes, calendar of events, and special events
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required
Benefits
- 401(k) Savings Plan
- 401(k) matching