Customer Service Assistant 2, District 3 Headquarters, PN 20051852
Ohio Department of Administrative ServicesOhio, United States
Posted March 27, 2026
Full Time
About the Company
The Ohio Department of Administrative Services (DAS) delivers centralized, high‑quality support to state agencies, boards, commissions, local governments, and state universities, streamlining operations across the state. Its core offerings span information technology, procurement, human resources, real‑estate management, printing, payroll, and public‑policy administration, all designed to enhance efficiency and reduce costs. DAS distinguishes itself through a culture of continuous improvement—leveraging Lean/ Six Sigma methodologies and data‑driven project management—to ensure faster, more reliable service delivery. By integrating diverse services under one umbrella, DAS empowers Ohio’s government to serve citizens more effectively and sustainably.
Job Description
Customer Service Assistant 2 position at the District 3 Headquarters, responding to customer inquiries, requests for information, and complaints using various communication channels.
Requirements
- 9 months training or experience in office practices & procedures
- 9 months training or experience in public relations or customer service
- 9 months training or experience in typing, keyboarding, data entry or word processing
- 9 months training or experience in operation of personal computer
Benefits
- Paid time off
- Paid holidays
- Regular pay increases
- Medical coverage
- Free dental, vision, and basic life insurance
- Childbirth, adoption, and foster care leave
- Education and development opportunities
- Public retirement systems
- Optional deferred compensation
