Customer Service Representative

Ohio Gratings is seeking a dedicated and detail-oriented Customer Service Representative to join our team, providing exceptional customer service while reflecting the core values that drive our company culture.

Requirements

• Caring to Earn Trust: Serve as the primary point of contact for customers, establishing and maintaining positive business relationships.
• Honoring Commitments: Enter sales orders accurately, maintain and update customer information, and coordinate customer deliveries.
• Working with Passion: Be a knowledgeable resource for customers, offering superior solutions tailored to their needs.
• Sustaining Our Future: Coordinate and assist with special projects, manage company resources responsibly, and contribute to a collaborative work environment.
• Transforming Ourselves: Continuously improve processes, innovate, and provide solutions to enhance customer satisfaction and operational efficiency.

Benefits

• Ohio Gratings fosters a culture of collaboration, innovation, and excellence