IT Technical Support Specialist
Omexom UKBelfast, Northern Ireland, GB
Posted February 12, 2026
Full Time
About the Company
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Job Description
The Senior IT Technical Support Specialist provides advanced support for complex IT issues, acting as a technical escalation point for the Service Desk and projects. The role includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice.
Requirements
- 2nd/3rd line technical support experience
- Strong understanding of ITIL processes and service operations
- Advanced troubleshooting skills across Windows, O365, networking, and enterprise apps
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
